# Elevate Your Career: Technical Support Engineer (Electronics) at PT Hidronav Tehnikatama
Are you an electrical engineering professional eager to make an impact in the advanced surveying and geospatial technology sector? PT Hidronav Tehnikatama is expanding its dynamic team and looking for a dedicated Technical Support Engineer to drive innovation and client satisfaction.
For over 25 years, PT Hidronav Tehnikatama has remained a trusted pioneer in the Indonesian surveying industry. Backed by a skilled workforce of more than 40 professionals distributed nationwide, we deliver comprehensive solutions across terrestrial, marine, geophysical, oceanographic, hydrographic, and aerial surveys. Headquartered in Jakarta with a strategic branch in Balikpapan, we serve as the premier authorized distributor for world-renowned brands such as Trimble, Norbit, YellowScan, Wingtra, Sonardyne, Innomar, Campbell Scientific, Valeport, RTsys, and OceanAlpha. Joining our team means stepping into a thriving environment dedicated to precision, efficiency, and cutting-edge technology.
## Role Overview: Technical Support Engineer (Electronics)
As a Technical Support Engineer specializing in electronics, you will serve as a vital pillar in maintaining our high standards of customer satisfaction and technical excellence. This position places you at the forefront of repairing, servicing, and optimizing sophisticated surveying and monitoring equipment.
Core Responsibilities
To ensure our clients experience seamless operations, your day-to-day duties will encompass a diverse range of technical and collaborative tasks:
* Equipment Servicing and Maintenance: Perform meticulous repair, routine servicing, and preventive maintenance on advanced surveying and monitoring instruments.
* Customer Support Excellence: Deliver high-level technical assistance to clients, resolving complex inquiries and ensuring optimal hardware performance.
* Documentation and Inventory: Maintain accurate logs of troubleshooting procedures, repair histories, and efficient inventory management.
* Technology Adherence: Stay informed about emerging industry trends, hardware updates, and software advancements relevant to our portfolio.
* Cross-Divisional Collaboration: Work closely with internal teams to guarantee a cohesive, frictionless client journey from purchase to deployment.
## Candidate Qualifications
We are seeking a driven, analytical, and adaptable individual who is passionate about hardware technology and eager to grow alongside industry leaders.
Mandatory Requirements
* Educational Background: A Bachelor’s degree in Electrical Engineering is an absolute requirement.
* Travel Readiness: Willingness to travel to client sites and various operational branches as required.
Preferred Qualifications
* Experience: While fresh graduates with a strong academic foundation and passion for learning are highly encouraged to apply, candidates with at least 2 years of relevant experience will have an advantage.
* Domain Knowledge: Prior hands-on experience in troubleshooting surveying or structural monitoring technologies is highly desirable.
* Soft Skills: Exceptional analytical and problem-solving capabilities, a genuine love for continuous learning, and a strong customer-first mindset.
* Independence: A proven ability to manage tasks, execute projects, and solve problems with minimal supervision.
## Why Build Your Career With Us?
At PT Hidronav Tehnikatama, we believe that our employees are the driving force behind our industry leadership. By joining our technical support division, you will gain invaluable exposure to state-of-the-art global instrumentation, collaborate with top-tier professionals, and play a crucial role in shaping the future of spatial mapping and infrastructure development in Indonesia.
Take the next step in your professional journey and help us empower businesses with unmatched surveying precision and reliability.