# Career Opportunities at BCA Syariah: Join Our Professional Frontliner Team
PT. Bank BCA Syariah ("BCA Syariah") solidified its position in the Indonesian financial sector after receiving its official sharia operational license from Bank Indonesia on March 2, 2009. Since officially commencing operations on April 5, 2010, the institution has remained committed to becoming a leading force in sharia banking. By focusing on excellence in payment settlements, fund collection, and financing for both individual and corporate clients, BCA Syariah continues to prioritize high-quality service, accessibility, and transactional efficiency. We are currently inviting motivated, career-oriented professionals to join our team as we strive to become the primary sharia bank of choice for the Indonesian public.
## Open Positions: Frontliner (Customer Service and Teller)
We are seeking talented individuals to fill front-facing roles that serve as the bridge between our values and our clients.
1. Customer Service Responsibilities
* Driving product marketing efforts by identifying and recommending financial solutions tailored to individual customer needs.
* Delivering exceptional service standards at the branch level in accordance with established protocols.
* Proactively uncovering customer financial requirements through effective communication.
* Providing accurate, up-to-date information to both existing clients and potential leads.
* Managing administrative requests, including account openings and closures, facility modifications, data updates, and general banking services.
* Executing cross-selling initiatives for various banking products and services.
* Assisting clients with balance inquiries, transaction history, checkbook requests, and clearing issues.
* Handling and resolving customer complaints with professionalism and urgency.
2. Teller Responsibilities
* Managing daily front-office operational transactions while strictly adhering to sharia banking procedures.
* Processing all incoming transactions with precision and operational accuracy.
* Resolving technical issues such as Communication Time Out (CTO) or offline transaction states.
* Overseeing cash box management and maintaining established transaction limits.
* Performing end-of-day balancing procedures and ensuring any discrepancies are resolved within the same business day.
* Actively promoting and cross-selling bank products to visitors.
* Executing routine operational front-office tasks as outlined by management and internal policy.
## Candidate Requirements
To qualify for these positions, applicants must meet the following criteria:
* Age: Maximum 27 years old.
* Education: Minimum Bachelor’s Degree (S1) in any field of study.
* Soft Skills: Must be communicative, persuasive, friendly, and possess a high degree of accuracy and attention to detail.
* Experience: A minimum of 2 years of relevant experience as a Customer Service or Teller in the banking industry is required. Priority will be given to candidates with experience from the BCA Bakti Internship program.
* Sales Ability: Proven capability in cross-selling banking products.
* Flexibility: Willingness to be placed in various branch locations, including Jabodetabek, Palembang, Medan, Bandung, Yogyakarta, Semarang, Solo, and Surabaya.
## Important Recruitment Notice
Please be advised that BCA Syariah never imposes any fees or charges during the recruitment and selection process. We encourage all applicants to remain vigilant against potential fraud.
Selection Disclaimer
* Only candidates who meet the specified qualifications will be contacted for the next stages of the recruitment process.
* If you do not receive any communication from our team within 30 days of your application submission, please assume that your application does not currently meet the requirements for these specific openings.