Embarking on a professional journey with one of Southeast Asia's telecommunications giants offers an unparalleled platform for growth, innovation, and leadership development. PT XL Axiata Tbk, a pioneer in the Indonesian mobile industry since its commercial debut in 1996, continues to redefine the digital landscape by empowering the next generation of professionals. Currently, XL Axiata is inviting ambitious young talents to join the X-STAR Development Program Batch 2 2024, a comprehensive career accelerator designed to transform high-potential individuals into future industry leaders.
Discover the X-STAR Development Program
The X-STAR Development Program is more than just an entry-level role; it is an immersive, professional learning odyssey. Participants gain hands-on experience, receive direct mentorship from seasoned executives, and undergo specialized training tailored to their career aspirations. This program is strategically crafted to bridge the gap between academic excellence and professional mastery within the fast-paced world of telecommunications.
A. Commercial Development Track
1. CVM Operation Channel Management
This role focuses on optimizing Customer Value Management (CVM) through strategic channel oversight.
* Key Responsibilities:
* Lead offer improvement projects from initial requirement gathering to final delivery.
* Integrate commercial strategies into CVM offerings, ensuring optimal product placement and system health.
* Oversee real-time product creation, including User Acceptance Testing (UAT) and production.
* Qualifications:
* Proficiency in project management, digital marketing, and CRM automation.
* Strong technical foundation in SQL and data documentation.
* Excellent communication and business presentation skills.
2. CVM Data Science
Harness the power of big data to drive business decisions and predictive modeling.
* Key Responsibilities:
* Develop machine learning algorithms and visualization tools to provide actionable business insights.
* Collaborate with commercial and technology teams to build robust data pipelines.
* Utilize descriptive and predictive models to increase revenue and reduce customer churn.
* Qualifications:
* Expertise in Data Warehousing, RDBM systems, and Statistics.
* Hands-on experience with SQL, Python, R, and visualization tools like Tableau or Power BI.
* Creative problem-solving skills and strong interpersonal capabilities.
3. CVM Commercial
Focus on customer retention and loyalty through data-driven strategy.
* Key Responsibilities:
* Monitor and analyze churn rates by cohort to develop targeted improvement strategies.
* Execute A/B testing for campaign optimization.
* Present comprehensive performance reports on customer base management to stakeholders.
* Qualifications:
* Deep understanding of CRM, loyalty management, and gap analysis.
* Proven ability in project management and data interpretation.
4. Mass Segment (Retail Proposition)
Driving growth through digital storefronts and retail innovation.
* Key Responsibilities:
* Achieve a 50% Year-over-Year (YoY) increase in subscriber growth.
* Lead the development of at least two major product initiatives.
* Drive a 25% YoY growth in revenue through strategic monetization.
* Qualifications:
* Experience in running ESIM campaigns and webstore management.
* Ability to liaise effectively with IT teams for end-to-end project execution.
5. Youth Segment (Touchpoint Management)
Connecting with the next generation of digital-native consumers.
* Key Responsibilities:
* Analyze consumer insights and digital trends to stay ahead of the youth market.
* Track campaign performance and translate data into meaningful narratives.
* Operate within a fast-paced environment to manage customer engagement platforms.
* Qualifications:
* Knowledge of GA 360, MoEngage, or similar engagement tools.
* Fluency in English and experience in digital subscription or e-commerce models.
B. Analytics Development Track
1. Business Analysis & Insights
Transforming raw data into strategic roadmaps for the sales and marketing teams.
* Key Responsibilities:
* Support the Sales and Marketing Convergence team by improving the visibility of Go-To-Market (GTM) strategies.
* Gather and translate business requirements into technical specifications for IT collaboration.
* Maintain and update daily performance reports (BAU) for business owners.
* Qualifications:
* Background in IT, Computer Science, Statistics, or Mathematics.
* Competency in SQL and BI tools such as Power BI or Tableau.
* Familiarity with data modeling or machine learning is highly regarded.
C. IT and Technology Development Track
1. IT Strategy Planning & Architecture
* Focus: Mapping the future of technology innovation and competitive landscapes.
* Requirements: Degree in IT or Computer Science with 1-2 years of analyst experience.
2. Network Planning & Design
* Focus: Ensuring robust network infrastructure and FTTH business success.
* Requirements: Experience in project management (Scrum/Agile) and strong stakeholder negotiation skills.
3. Software & Systems Development
* Android Developer: Proficiency in Java/Kotlin and Android SDK.
* Full-Stack Developer: Expertise in Spring Boot, Python, Docker, and React/Vue.js.
* Machine Learning: Skilled in Computer Vision (OpenCV), TensorFlow, and Geospatial analysis.
4. Service Operation Management
* Focus: Assuring the quality of Big Data related to telecommunications operations and automating workflows for governance.
5. Technology Strategy & Assurance
* Focus: Product development life cycles, including prototyping, testing, and commercial scaling within Cloud environments (AWS/GCP/Azure).
6. IT Digital Operations
* Focus: Collaboration with internal and external stakeholders to ensure secure and efficient system upgrades and integrations.
D. Enterprise and Home Development Track
1. Enterprise Product & Marketing
Focusing on the B2B sector, this role involves market research, competitive analysis, and maintaining corporate sales mapping through automated Power BI dashboards.
2. Enterprise Solutions & Technical Account Management
Managing large-scale tenders and improving the end-to-end lead conversion process while enhancing the Total Net Promoter Score (tNPS).
3. Home Product & Marketing
Overseeing the delivery of Fixed Mobile Convergence (FMC) services by collaborating with cross-functional teams to ensure seamless product implementation.
E. Finance Development Track
1. Finance Business Control
This vital role focuses on risk assessment and financial integrity.
* Key Responsibilities:
* Design and perform Fraud and Revenue Assurance dashboards.
* Identify, investigate, and mitigate areas of financial leakage.
* Qualifications:
* Strong analytical and financial reporting skills.
* Ability to perform complex risk assessments.
General Candidate Requirements
To be eligible for the X-STAR Development Program Batch 2, applicants must meet the following criteria:
* Age: Maximum 25 years old.
* Education: Fresh graduates with a Bachelor’s Degree or individuals with a maximum of 3 years of professional experience.
* Academic Excellence: A minimum GPA of 3.30 out of 4.00.
* Skills: Specific technical capabilities aligned with the chosen track’s strategic requirements.
* Employment Status: Successful candidates will be onboarded on a contract basis.
Join XL Axiata and be part of a team that is not just following the future of digital connectivity but actively building it.