# Build Your Career with KAI Services: PT Reska Multi Usaha Hiring Event
Stepping into the professional world of transportation hospitality requires dedication, a passion for service, and an ambition to grow alongside an industry leader. PT Reska Multi Usaha, widely recognized as KAI Services, has opened its doors to ambitious job seekers through its latest career recruitment initiative. Established in 2003 as a proud subsidiary of PT Kereta Api Indonesia (Persero), the organization continues to elevate passenger experiences across the archipelago. If you possess a dynamic personality and a commitment to customer satisfaction, this career opportunity presents the ideal stepping stone for your professional journey.
## Understanding PT Reska Multi Usaha and Its Core Mission
Operating as a key pillar supporting the parent company's extensive network, KAI Services manages a diverse portfolio ranging from onboard hospitality and station parking to culinary ventures like Loko Cafe and Loko Kiosk. The company's rich heritage stems from decades of operational excellence within Indonesia's railway sector. Today, joining this workforce means becoming part of a trusted brand dedicated to delivering exceptional service quality to millions of travelers daily.
## Featured Job Opportunity: Customer Service Mobile (Christmas and New Year Holiday Season)
KAI Services is actively recruiting dedicated individuals for the seasonal deployment during the upcoming Christmas 2026 and New Year 2027 holiday transport period. As a Customer Service Mobile representative, you will serve as the primary face of passenger assistance, proactively engaging travelers to provide accurate journey details, promotional information, and direct support using an approachable, proactive outreach method.
General Candidate Requirements
To ensure the highest standards of passenger engagement, applicants must meet the following baseline criteria:
* Educational Background: Minimum high school diploma (SLTA/SMA) or equivalent qualification.
* Age Limits: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single/unmarried at the time of application.
* Physical Standards: Minimum height of 160 cm for males and 155 cm for females, maintaining a proportional body posture.
* Health and Wellness: Physically and mentally fit with normal color vision (no color blindness).
* Appearance and Grooming: Free from tattoos and body piercings (for male applicants), alongside a neat, attractive, and polished professional appearance.
* Interpersonal Competencies: Friendly disposition, high service-oriented mindset, exceptional communication skills, and readiness to work flexible rotating shifts.
* Administrative Readiness: Active BPJS health insurance membership and a valid NPWP (Taxpayer Identification Number).
Available Placement Regions and Stations
Candidates can apply based on their preferred regional operational area (Daop):
* Daop 1 Jakarta (Stations): Gambir, Pasar Senen, Jatinegara, Bekasi, Cikarang, Karawang, Cikampek, and Sukabumi.
* Daop 2 Bandung (Stations): Bandung, Kiaracondong, Cimahi, and Tasikmalaya.
## Application Guidelines and Submission Procedure
Qualified candidates who match the specified criteria are encouraged to submit their professional curriculum vitae (CV) along with a recent photograph directly to the designated regional recruitment emails:
* Daop 1 Jakarta Applications: `[email protected]`
* Daop 2 Bandung Applications: `[email protected]`
Mandatory Email Subject Format
To ensure your application is reviewed correctly by the human resources team, use the exact format below:
> [Full Name]_[Desired Position]_[Your Domicile City]
> Example: `Rara_CSM_Bandung`
## Essential Recruitment Warnings
* PT Reska Multi Usaha (KAI Services) applies a strict merit-based elimination selection process.
* The entire recruitment procedure is completely free of charge. The company never implements refund policies, collaborates with travel agencies, or handles transport and accommodation reimbursements.
* Applicants must remain vigilant against fraudulent communications and ignore any third parties falsely claiming they can guarantee employment success.
* All evaluation committee decisions regarding candidate selection are final and unalterable.