# Build Your Career with PT Infomedia Nusantara (Telkom Group): April 2026 Job Openings
Stepping into a dynamic professional journey requires aligning with an industry leader that values innovation, communication, and customer excellence. PT Infomedia Nusantara, a prominent subsidiary of the Telkom Group, stands at the forefront of digital media, advertising, and customer relationship management. With a rich history dating back to 1975—originating as the pioneer of telephone directory services in Indonesia—the company has continuously evolved. Today, backed by Telkom Indonesia and Multimedia Nusantara, Infomedia operates across three robust business pillars to meet the ever-growing societal demand for comprehensive information and communication solutions.
If you are eager to elevate your professional trajectory within a corporate powerhouse, PT Infomedia Nusantara has officially opened its latest recruitment batch for April 2026. This is your opportunity to join a forward-thinking team that shapes the future of customer service and sales advocacy.
## Current Job Vacancy: Sales Advocacy Representative (SAR)
PT Infomedia Nusantara is actively seeking motivated, energetic, and target-driven individuals to fill the Sales Advocacy Representative (SAR) position. This role bridges the gap between customer satisfaction and strategic sales growth at designated GraPARI locations.
Candidate Requirements
To qualify for the Sales Advocacy Representative position, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree from a recognized institution.
* Grade Point Average (GPA):
* Minimum GPA of 2.75 for graduates from State Universities (PTN).
* Minimum GPA of 3.00 for graduates from Private Universities (PTS).
* Communication Skills: Exceptional verbal and interpersonal communication abilities, including proficiency in English.
* Customer-Centric Mindset: A natural inclination toward understanding, prioritizing, and resolving customer needs.
* Work Ethic: Capable of executing tasks independently as well as collaborating seamlessly within a team environment.
* Residency: Priority is given to candidates residing in or near the designated city or regency of placement.
Job Description and Responsibilities
As a Sales Advocacy Representative stationed at GraPARI, your day-to-day responsibilities will revolve around advocacy, compliance, and excellence in service delivery:
* Target Achievement: Fully comprehend sales targets and take proactive ownership in achieving them while strictly adhering to company Standard Operating Procedures (SOPs) and advocacy principles.
* Consultative Services: Act as a trusted consultant for customers inquiring about telecommunication products, actively diagnosing and fulfilling their specific service needs.
* Customer Satisfaction: Ensure high levels of customer satisfaction regarding all products and services provided by Telkomsel.
* Comprehensive Assistance: Provide holistic support to customers visiting GraPARI, extending assistance beyond pure sales to resolve any related inquiries.
* Queue Management: Assist in streamlining service flows and reducing customer wait times during peak operational hours at GraPARI branches.
* Escalation Management: Maintain open lines of communication and coordinate effectively with Team Leaders, SAR Coordinators, CCO Supervisors, or Regional Teams whenever product or sales issues require formal escalation.
## Why Join PT Infomedia Nusantara?
Working within the Telkom Group ecosystem offers unparalleled exposure to large-scale operations, professional development, and career mobility. PT Infomedia Nusantara fosters a culture of continuous learning and rewards dedication, making it an ideal workplace for ambitious professionals looking to make a tangible impact in the telecommunications and customer service sectors.
Prepare your updated resume, academic transcripts, and supporting documents today to seize this career-defining opportunity with PT Infomedia Nusantara.